Frequently Asked Questions

Shopping

How are the goods sent?

All our goods are shipped the same day if your order is placed before 17.00 otherwise the next day and shipping costs SEK 59 (free shipping if purchased over SEK 299). The goods are sent all the way home to you, some few location around the world might not be possible then your order will be shipped to your nearest postal agent. You will receive AVI on delivery via email or SMS.

Do you ship internationally?

Yes, we do.

How long will it take to get my package?

Normal delivery time is 2-5 working days without holidays.

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Payment

What payment methods are accepted?

We offer invoice and credit card payments. Most credit cards are accepted. Not yours? Let us know!

Is buying online safe?

We work actively to make our site as secure as possible. As part of this, we have SSL certificates (green padlock in the address bar) – as a stamp that we have a secure online store. All information stated in the cash register is encrypted by Klarna or Stripe and thus can never leak out during a hacking attempt.

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Orders & Returns

How do I place an order?

Find one or several posters you like, add the to the shopping cart by clicking “add to cart” or use quick checkout by clicking “checkout now”. In the orderform enter all data we ask for. Choose invoice or credit card and proceed to make your payment (If credit card).

Can I Cancel Or Change My Order?

If you wish to cancel or change your order before it leaves our warehouse, please call us immediately at +4673 558 35 28. However, we can’t guarantee that we’ll have enough time to cancel your order, as our packing/shipping department prides itself on getting products heading our customers’ way quickly. If you placed your order during the weekend or after business hours, please send us an email.

What paper do you use for your posters?

We print all 4-color prints on coated 235 grams of matte paper that is FSC-Certified.

How Do I Track My Order?

Go to https://multi.artsybucket.cz/order-tracking/ and enter your Order ID and the e-mail you used during checkout.

SHOPPING CART

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